Sunday, October 01, 2006

Where are we headed?

Today, I had to stand in a government office in chennai for 4 hours. The whole place was physically stinking of urine and rotting paper, not to mention the other stench from the system itself. Moist walls, dingy furniture, lazy looking people.

We had to get a paper signed by a big shot bureaucrat. Something of enormous economic interest for our company and to some extent in tax revenues for the government. As is usual in India, there was a broker. A sleek, smooth talker, with all the right connections, always dressed like a plain clothed policeman.

The private sector is used to working at better speeds than the government. We want to get things signed and cleared fast. The sole work of the government employees seems to be in slowing down the whole thing to a point, where there are enormous losses and thus to extort more money for a routine process of paper work.

There are two types of kick backs:
1. for doing something wrong or unlawful
2. for doing what is called your job responsibility

The former can exist anywhere, in any country since it is dependent on one man’s moral disposition or depravity or desperation. Anyone can commit such a crime out of simple needs. It need be out of greed, but out of pure necessity.

The number 2 (!) thrives in our country. What do you do when I want my client to pay me money for supplying him this month with N number of trucks, when my only goddam work is to just supply trucks? The person who is my boss then will ask money from me for me to carry on doing this. Then his boss, then his boss….

The system is rotting. India, they say is emerging into a major global power through economic growth, robust fundamentals (no one I am sure knows what that means), and a general euphoria that India is hot and happening. Our nation is growing, yes, economically. India is being invested in because of the following reasons:

1. low manpower costs
2. average to good manpower quality
3. an alternative to the leftist Chinese – more security in the longer term
4. English is popular – a robust educational network and universal content
5. the Indian government is ready to be proactive in policy making to bring in investment
6. a resultant consumer market that is maturing slowly into a buyer’s market – a boon for any company with a lot of products, technology and money
7. to sum it all up “a better cost benefit proposition”

Walmart wants to come in. Nokia is already in. IBM is big. Ford, Hyundai, Toyota, Mitsubishi, a thousand other companies from a hundred different industries have successfully set up shop in India.

What we fail to notice here are the following factors:

1. corporates just choose to work around the red tape and slime
2. the attitude is that “get the work done, whatever it takes”
3. what happens when the advantages stated above are not unique to India anymore?


When Brazil or say Egypt offer the very same advantages as India today, which many nations will in the not too distant future, where will we stand then?

Today, land acquisition costs very less in India, so it makes sense to bribe a politician to get the work done. What happens when it is not the case?

There is always a tipping point. Things will slide after that, no matter how well glued. When will we reach this tipping point? 10 years? 20 years?

India cannot grow in the real sense if it does not address the issue of corruption. This can be done only through transparency, centralization and deregulation. India is growing in terms of factories, software companies and refineries, through a better economic proposition rather than a sustainable set of ethics.

India’s cost of corruption is being built into the costs that customers pay for goods and services. No one notices this.

3 comments:

Anonymous said...

Corruption need not be necessarily bad. The main reason we believe corruption is bad is because, that world is different from the 'Private' sector. But private sector chooses on;y to work in places where the returns are maximized - the rich and the wealthy.

Such corruption was prevealent in so-called developed economies during the 18th century. It will take time!

Sara said...

melody23
very relevant questions and the answers line in more of the mindset of the people.we don't ask for better things in the govt institutions because we have not experienced them.The only way out could be decentralistion and hopefull e-governance gets implememted at the earliest, atleast the time spent would be lower as i can't comment on the bride levels.There could be east acces to information and transparency in the system although we never wish for better people friendly organistion.
No wonder India is around 40 in FDI easeness

Anonymous said...

The key is to bring in transparency; today, when I go into a government office in India, I don't know what documents are needed? Whom should I approach? What is the complete workflow before the whole task will be completed? It's a dark area for me out there. It is this precise situation which fosters middlemen who not only make a quick buck but also cloak the defaulting officials; this mechanism suits both the parties, not withstanding the plight of citizens like us.

My experience in the west is so different. Recently, when I went to the town hall here to get my
passport stamped - I knew well in advance what documents I had to carry; I was recieved by an
official at the entrance who asked what I wanted and directed me to a counter (Everybody who enters the townhall is guided, this is the sole job of the official). I was given a token number, and when my turn came, I just had to produce the documents and pay a fee if needed; my job was done in less than half an hour. It was as easy as buying a candy from a shop. Same was the case when I went to the authorities to get the equivalent of PAN number here.

It is only when this kind of transparency is built into the system, touts can be eliminated and corruption rooted out. The railways have managed to do that with the ticketing system; Yes, there were touts selling railway tickets at one time in India! Railway tickets and touts! By making the ticketing system more transparent the railways have completed eradicated the problem of touts who bought, hoarded and then sold the confirmed tickets.
But who will act to bring in transparency? The officials themselves connive in this act. The inertia of the system is like that of a huge whirlpool where even the most upright officer is sucked into the swirling mass of murky water.

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